Effective Date: December 10, 2024

At SK Sports Massage, we are committed to protecting your privacy and ensuring a safe and secure experience when using our services. This privacy policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth.

Health and Medical Information: Information related to your health, injuries, or conditions, which may be necessary to provide the appropriate massage therapy services.

Payment Information: Credit card details and other payment methods, only when necessary to process transactions.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To schedule appointments, perform massage therapy treatments, and provide other related services.

To Communicate with You: To send appointment reminders, updates about our services, promotions, and relevant health information.

To Process Payments: To manage billing and payments securely.

To Improve Our Services: To enhance our offerings, collect feedback, and address your needs.

3. Data Security

We implement a variety of security measures to protect your personal and medical information from unauthorized access, alteration, or disclosure. All payment transactions are processed through secure, encrypted systems.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

With Service Providers: We may share necessary information with third-party service providers who assist in delivering our services, such as payment processors.

As Required by Law: We may disclose your information to comply with legal obligations, such as in response to a subpoena or government inquiry.

For Medical Necessity: In the event of a medical emergency, your information may be shared with healthcare providers if necessary for your well-being.

5. Your Rights

You have the right to:

Access Your Information: You may request access to your personal information at any time.

Correct Information: You can request updates or corrections to your personal and medical information.

Opt Out of Communications: You can opt out of promotional emails or communications from us at any time.

Request Deletion: You may request the deletion of your personal information, subject to legal or business retention requirements.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to enhance user experience, analyze site usage, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

SK Sports Massage

10723 32 ST NW Edmonton, AB T5W 1X2

780-863-5101

sarahklankesportsmassage@gmail.com